When we arrived back at the desk at 3:30 we were told they didn’t have any connecting rooms and only one room was ready at that time the other room across the hall was still being cleaned. We lugged all of our stuff to the parking garage and put our belongings into the car. We went to check out only to be told to return between 3 and 4 to get into our new room. The girl at the front desk promptly checked us in and advised us that come the next day all we would have to do is come down and check out of this room and she would get us into our other room. We arrived at the hotel at 11:45pm on 2/6. They were not able to accommodate us in our booked rooms a day early but offered us a double room for the one night and comped is the room. Bally’s was great with our change of plans. Due to a snow storm we decided to come in a day earlier. We booked about 30 days in advance and were scheduled to arrive Sunday 2/7 and stay for 2 nights we spoke to a representative to book and request connecting rooms. We had a great time so decided to return with another couple to celebrate a 50th birthday. My husband and I had visited Bally’s 12/2020.

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